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Support &FAQ - Customer service and contact

Whom can I contact if I have questions about the comma online store?

You can reach us at any time for questions concerning the s.Oliver online shop, for example regarding orders, services, or how our shop works at
service@comma-store.com

We are available to take your calls Monday to Friday from 10:00 am to 05:00 pm (CET) on +49 9572 91 60 59.

Our mailing address and other legal information about the operating company of the comma online store can be found under IMPRINT

Whom can I contact if I have questions about s.Oliver not concerning the online shop?

Please direct any questions pertaining to stores selling comma products to the store in question. The employees there will help you quickly and competently. Please note that the comma online store cannot help you in any way with these type of questions.

You can find the closest point of sale for s.Oliver products quickly and easily by using the store finder on the "company website". Here, you will find the addresses of every s.Oliver store, as well as many of our trading partners.

For further questions we're happy to help you with guidance and advice at any time!

You can reach our Customer Service Team by sending us an e-mail at service@comma-store.eu or by calling us on +49 9572 91 60 59 from Monday to Friday from 10:00 am to 5:00 pm (CET).

Can I also order by phone?

Of course you can also place an order by phone for any items available in the s.Oliver online shop. We are available to take your calls Monday to Friday from Monday to Friday from 10:00 am to 5:00 pm (CET).

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