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Should you wish to return goods to us, you will find the address here.

Should you wish to contact our customer service, please click on Contact.

Responsible for the content of the comma online store is:
s.Oliver Sales Verwaltung GmbH
Ostring
97228 Rottendorf
Germany

Managing Directors:
Claus-Dietrich Lahrs, Volker Christ, Oliver Hein

Würzburg-Schweinfurt Chamber of Commerce and Industry HRA 7662
ID-Nr.: DE 812 318 148

Operator:
s.Oliver Bernd Freier GmbH & Co. KG
s.Oliver-Straße 1
97228 Rottendorf
Germany

General partner:
s.Oliver Bernd Freier SARL, 37, Rue d'Anvers, L-1130 Luxembourg, RCS Luxembourg, B 154453
Managing Directors: Claus-Dietrich Lahrs (CEO), Volker Christ, Oliver Hein

Phone: +49 9572 91 60 59 from Monday to Friday from 8.00 am to 8:00 pm and Saturday from 8:00 am to 6:00 pm (CET).
E-Mail service@comma-store.eu

Würzburg-Schweinfurt Chamber of Commerce and Industry HRA 3925
ID-Nr.: DE 811 253 614

Online dispute resolution pursuant to Art. 14 Para. 1 ODR Regulation:
The European Commission has provided a platform for settling disputes online. This can be found at http://ec.europa.eu/consumers/odr/

Your privacy is important to us!
In order to offer you the best possible advice and make recommendations selected for you, we use cookies and tracking methods on our website. If you do not consent to these personalised recommendations, we will be limited to using only the technologies essential for the functioning of the website and unfortunately will not be able to tailor our content to best suit you. In the Privacy policy notices, you can see which services we use and decide for yourself if, and to what extent, you would like to agree to these services and even subsequently change the settings at any time.
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Imprint | Privacy policy
Your privacy settings
In order to be able to provide you with an optimal user experience in our online shop and with our advertisements, an experience tailored to your unique needs, we work with various service providers and technology providers, using cookies and tracking methods in the process. We have summarized all of these services to provide you with the following overview. Select for yourself what you would like to consent to with regards to data processing according to Article 6(1) lit. a EU GDPR. You can withdraw your consent at any time by changing the privacy settings. You will find further information about the individual service providers and data collection in our Privacy Policies.
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Technically necessary tools
Technically necessary tools and cookies allow us to give you access to our website and its functionalities. This enables essential basic functions such as website navigation, the correct browser display and the shopping cart functionality, as well as saving the selected language and any given consent.
Search engines
We use tracking methods from search engine providers to optimise our advertisements so that you can easily find our online shop in the standard search engines, even with relevant future search queries. For example, to determine the relevance of an advertisement, we record the categories that are interesting to the shop’s visitor, and whether an order was placed. These data are pseudonymised and transferred to the search engine providers. With your consent, data is transferred, if necessary, to a third country outside of the EU, which possibly has a lower level of data protection than that of the EU (pursuant to Article 49 para 1 p. 1 (a) EU GDPR).
Display
In order to be able to show you relevant advertising banners on external websites, we work together with display networks and service providers. To optimize advertisements, we use cookies and tracking methods that collect data about surfing behaviour, save that data in cookies and transfer the data, pseudonymised, to the technology providers. With your consent, data is transferred, if necessary, to a third country outside of the EU, which possibly has a lower level of data protection than that of the EU (pursuant to Article 49 para 1 p. 1 (a) EU GDPR).
Portals
In addition to our online shop, we also present our most exciting offers and most popular products on external product profiles so that they are easier to find. To optimise product selection, we use cookies and tracking methods, for example, in order to determine which items are particularly popular and if an order is placed as a result of an advertisement. With your consent, data is transferred, if necessary, to a third country outside of the EU, which possibly has a lower level of data protection than that of the EU (pursuant to Article 49 para 1 p. 1 (a) EU GDPR).
Affiliates
We work together with affiliate programmes and use their cookies and tracking methods so that you do not miss any exciting promotions and can benefit from bonus programmes. Affiliate programmes are the partner networks of individual website operators such as voucher portals, bonus programmes and bloggers. These technologies help us to determine if the advertisements introduced by the affiliates have generated an order. This benefits both you and the partners. With your consent, data is transferred, if necessary, to a third country outside of the EU, which possibly has a lower level of data protection than that of the EU (pursuant to Article 49 para 1 p. 1 (a) EU GDPR).
Retargeting
We work together with retargeting providers so that we can show you advertising banners on external websites with relevant products from our online shop which you may have been interested in, but which you have not yet purchased. In order to do so, transaction data from our website are recorded, e.g., items you have viewed or placed in your shopping cart. Please do not be surprised: If you decide against the collection of data for the purpose of retargeting, a new window will open which will take you to the website of our retargeting provider. In order to ensure that data will no longer be forwarded to the partners, please follow the instructions on their website and then save your details to conclude the process. With your consent, data is transferred, if necessary, to a third country outside of the EU, which possibly has a lower level of data protection than that of the EU (pursuant to Article 49 para 1 p. 1 (a) EU GDPR).
Social networks
We use the cookies and tracking technologies of social media channels to show you exciting promotions and customised advertisements on your preferred social networks. In order to do so, pseudonymised data are transferred to the networks and merged, if necessary, with additional data by the network. With your consent, data is transferred, if necessary, to a third country outside of the EU, which possibly has a lower level of data protection than that of the EU (pursuant to Article 49 para 1 p. 1 (a) EU GDPR).
Personalisation
We want you to have the best possible personal shopping experience! To continue to improve our user experience and offer you personal recommendations in the online shop and in the newsletter, we collect data pertaining to your activity and buying behaviour in our shop and carry out A/B and multivariate tests on the website. We use cookies and tracking methods in order to do so. With your consent, data is transferred, if necessary, to a third country outside of the EU, which possibly has a lower level of data protection than that of the EU (pursuant to Article 49 para 1 p. 1 (a) EU GDPR).
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